One of the questions that is typically top of mind when considering a new organization to join is – what’s it really like to work there? After all, you’ll be spending more of your waking time with your new colleagues than you will with your family and friends, so it’s important to find an organization that unleashes the best in you and where you can thrive.
So, what’s it like to work at ICON Eyecare?
Broadly, culture describes the beliefs and behaviors of any organization. In other words, Beliefs + Behaviors = Culture. The best way to answer the question, “What’s it really like to work at ICON Eyecare?” is to share our beliefs and behaviors.
Our beliefs are captured in our “Promises to our Ourselves and to Patients”.
OUR PROMISE TO OUR PATIENTS
We are devoted to you and your eyes, each and every day. We strive to deliver superior medical eye care and surgical outcomes in an inspired, ethical and accountable environment.
OUR PROMISE TO OURSELVES
We are inspired and committed to ‘above the line’ behavior in the pursuit of excellence, fulfillment and growth.
When you join ICON Eyecare you are part of the ‘Care Team’ and are joining us in fulfilling these very important promises. The Doctors, Practice Leaders, Technicians, and other associates at ICON Eyecare are some of the best and brightest in the industry. We set high standards for ourselves and we expect our Care Teams to live these promises every single day – and hold each other accountable to these promises along the way.
The best part is that when you live these promises, you will become the very best “you” you can be. We take pride in providing growth opportunities to our associates and providing you with the training and resources to reach your potential and feel like you are really making a difference in the lives of your colleagues and patients. With growth comes opportunity for advancement and promotion and a career, not just a “job”.
While this may sound like the ideal workplace and just what you’ve been looking for, it’s not for everyone. The pursuit of excellence, fulfillment and growth requires discipline. It requires you to constantly challenge yourself and others to find solutions to the inevitable breakdowns and events you face versus blaming others, complaining about the circumstances or defending your actions – collectively we call this kind of negative behavior Blame, Complain and Defend, or ‘BCD’ for short. We have an expression that, ‘ICON Eyecare is a no BCD Zone’.
Instead of a culture that behaves with BDC, we choose to behave ‘above the line’. What does this mean? It means understanding that while your technical skills may have helped you get in the door, your behaviors will determine whether or not you will be successful overtime. When you are above the line, you “hit the pause button” before you overreact, you step up when situations demand it, you adjust and adapt to change, you build your skills and you strive to make a difference. This is how we will build a Center of Excellence in eye care together.
Exploring a Career at ICON Eyecare
As you explore opportunities at ICON, here are a few questions to consider:
- Are you willing to show compassion and humility each and every day to patients and colleagues?
- Are you willing to learn from anyone on the team? Even those that you may perceive to have less experience or knowledge than you?
- Are you willing to try something new and embrace change?
- Are you willing to be accountable for delivering outcomes that require you to rely on others in order to achieve?
- Are you excited to grow as a person and professional – and make “imperfect progress” part of your daily life?